Care & Continuity
We do not leave after the install.
We service it yearly, watch the core from here, and answer when you message. Not a call centre.
What continuity means
Someone is still looking after it.
A yearly service, remote checks on the core systems, and the same people on the other end each time.
Annual maintenance contracts
A full check and service once a year, on a plan.
Technical support
Quick help when you need it, so a small issue never grows into a worry.
Onboarding & training
Personalised sessions once the home is ready, so everyone living there is comfortable from day one.
Proactive health monitoring
We watch the core systems from here and catch small faults early. A person decides what to do.
Care moments
For the people you love, when you can’t be there.
A parent alone. A little one down the hall. The home notices first and does the kind thing.
01
When someone needs help
It is late. A fall, then the stillness where an answer should be.
The lights come up, the door unlocks for the people you chose, and their phones ring. No one has to reach for a button.
A layer of reassurance, never a rescue or dispatch service. It notices, and it reaches the people you choose. For anything urgent, the emergency services are still the call to make.
02
When the baby stirs
A small sound over the monitor, a little after one.
The night-light comes up warm and a lullaby starts, so you often get there before the crying does.
It runs on rules you set, and you can switch it off any time.
Wellbeing, kept lightly
So you can stop checking, and simply know.
For a parent living alone, the home notices whether they are up, moving and resting, and tells you.
It is wellbeing kept lightly, never a medical device. What the home notices is worked out inside their own home, and reaches only the people they chose. The core behind it is built in a Pune factory that has made electronics since 1989.
Today, at home
Wellbeing
Handover → a year on
A year on, still serviced.
Go live, then training, a health check, then the yearly service. Here is your first year.
Day one
Handover
The system goes live, fully tested, and we walk you through all of it in plain language.
First weeks
Onboarding
Personalised sessions until everyone in the home is comfortable with the app, the keypads and the voice commands.
90 days
First health check
We check in on the core systems from afar, and sort out anything worth a look before it becomes a worry.
A year on
Yearly service
The yearly plan renews, the system is serviced, and we're still a message away.
The Meshronix Experience Centre
Book a year of care with the install.
Ask us what the yearly plan covers before you sign anything.